- FREQUENTLY ASKED QUESTIONS-

General Questions

Embroidery Questions
What services does Digital Stitchz offer?
  • We Embroider, Screen Print, Create Heat Transfers, Cut & Press clothing Vinyl, and Specialize in Custom Letterman Jackets. 
What is your Digital Stitchz turn around?
  • For most projects (excluding Letterman Jackets or Specialty Design Projects) our turn around time is 7-10 Business Days.
  • This processing time estimate begins when the order in placed, design/logo is approved, and garments are in hand.
  • Please Note: Any changes, additions, subtractions, or adjustments to an order will add to/restart the processing time.
What if I need my Project/ Order completed before the average turn around?
  • We do offer two Rush options of 5-7 Business Days & 2-4 Business Days. Please let us know, when placing your order, what the deadline is.
Can I bring in my own stuff to be customized?
  • Of course! We will gladly work with your own garments.
I have an idea of something I want, but I haven't drawn it out. Is that something you can do?
  • That type of situation would fall under "Graphic Designing" which we sadly do not do...
  • We with completed designs, art, & logos.
  • We can recommend a Graphic Designer or you can try your hand at our Design Studio.
What is Embroidery?
  • Embroidery is the medium in which thread is stitched into a garment in a digitized pattern as high speeds on an embroidery machine.
What can be Embroidered?
  • Almost any cloth material that can be hooped and fitted to our machines.
  • Leather is too thick for our machines to embroider.
How is Embroidery priced?
  • Our pricing scale is based on Stitch Count. Most embroidered logo & designs under 10,000 stitches is $16 per placement of the design or logo.
  • Anything over 10,000 stitches will be evaluated and quoted once we're able to calculate the stitches in out design software.
What if I just want my name Embroidered? That's pretty quick, right? It could be done today, since its one name?
  • Yes, the actual stitching of the garment is pretty quick, however we do have to set up your name, font. sizing, coloring, placement, and hoop the garment. That takes time.
  • There are Rush options:
    • ​5-7 Business Day Rush
    • 2-4 Business Day Rush
  • There are NO same day or next day services.

We Would Love to Have You Visit Soon!

Interested in Starting Your Project? Have any Questions? Let us know!
Regular Hours: Monday - Friday 10AM - 5PM
Appointments Available Thursdays between 5PM & 7PM
MAIN: (707) 426-9963
905 TEXAS STREET
FAIRFIELD, CALIFORNIA 94533
DIGITALSTITCHZ@HOTMAIL.COM